Privacy Policy

This policy explains how Clean Bees collects, uses, and protects personal information when you contact us or use this website.

Last updated: 1 March 2026

Clean Bees is committed to protecting your privacy and handling personal information responsibly. This policy explains what information we collect, why we collect it, how we use it, and the rights you have in relation to your data.

Who We Are

Clean Bees provides commercial cleaning services in Bristol and the surrounding areas.

If you have any questions about this policy or the way your data is handled, please contact us using the details below:

Email: sales@cbees.co.uk
Phone: 0117 476 7798
Address: Premier House, Duckmoor Road, Bristol, BS3 2BJ

What Information We Collect

We may collect and process the following information:

  • Your name
  • Your company name
  • Your email address
  • Your telephone number
  • Information you include in enquiry or contact forms
  • Information you provide when requesting a quote or contacting us directly
  • Technical information such as IP address, browser type, and website usage data collected through analytics or cookies

How We Use Your Information

We use personal information to:

  • Respond to enquiries and quote requests
  • Provide and manage our cleaning services
  • Communicate with you about your enquiry, contract, or service requirements
  • Improve our website, services, and user experience
  • Maintain internal records and business administration
  • Meet legal, regulatory, and compliance obligations

Our Lawful Bases for Processing

We process personal data only where we have a lawful basis to do so. This may include:

  • Legitimate interests: to respond to enquiries, manage business relationships, and improve our services
  • Contract: where processing is necessary to provide services to you or take steps before entering into a contract
  • Legal obligation: where we must retain or disclose information to comply with the law
  • Consent: where consent is specifically required, for example for certain cookies or marketing communications

How Long We Keep Data

We keep personal information only for as long as necessary for the purpose it was collected, including to meet legal, accounting, tax, insurance, and operational requirements. If data is no longer needed, we will delete it or anonymise it where appropriate.

Sharing Your Information

We do not sell your personal information. We may share data with trusted third parties where necessary to operate the website, manage communications, provide services, or comply with legal obligations. This may include website providers, email providers, analytics providers, and professional advisers.

Any third party acting on our behalf is expected to handle your information securely and only for the relevant purpose.

Cookies and Analytics

This website may use cookies or similar technologies to improve performance, understand how visitors use the site, and support website functionality. Some cookies are necessary for the site to operate, while others may be used for analytics or measurement.

You can control cookies through your browser settings. Disabling certain cookies may affect how the website functions.

Data Security

We take reasonable technical and organisational steps to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Depending on your circumstances, you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request erasure of your personal data
  • Object to or restrict certain processing
  • Request transfer of your data where applicable
  • Withdraw consent where processing is based on consent
  • Complain to the Information Commissioner’s Office if you believe your data has been handled improperly

To exercise any of these rights, please contact us using the details on this page.

Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites, and you should review their policies separately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our services, legal obligations, or website functionality. Any updates will be published on this page with the revised date.