Privacy Policy
This policy explains how Clean Bees collects, uses, and protects personal information when you contact us or use this website.
Last updated: 1 March 2026
Clean Bees is committed to protecting your privacy and handling personal information responsibly. This policy explains what information we collect, why we collect it, how we use it, and the rights you have in relation to your data.
Who We Are
Clean Bees provides commercial cleaning services in Bristol and the surrounding areas.
If you have any questions about this policy or the way your data is handled, please contact us using the details below:
Email: sales@cbees.co.uk
Phone: 0117 476 7798
Address: Premier House, Duckmoor Road, Bristol, BS3 2BJ
What Information We Collect
We may collect and process the following information:
- Your name
- Your company name
- Your email address
- Your telephone number
- Information you include in enquiry or contact forms
- Information you provide when requesting a quote or contacting us directly
- Technical information such as IP address, browser type, and website usage data collected through analytics or cookies
How We Use Your Information
We use personal information to:
- Respond to enquiries and quote requests
- Provide and manage our cleaning services
- Communicate with you about your enquiry, contract, or service requirements
- Improve our website, services, and user experience
- Maintain internal records and business administration
- Meet legal, regulatory, and compliance obligations
Our Lawful Bases for Processing
We process personal data only where we have a lawful basis to do so. This may include:
- Legitimate interests: to respond to enquiries, manage business relationships, and improve our services
- Contract: where processing is necessary to provide services to you or take steps before entering into a contract
- Legal obligation: where we must retain or disclose information to comply with the law
- Consent: where consent is specifically required, for example for certain cookies or marketing communications
How Long We Keep Data
We keep personal information only for as long as necessary for the purpose it was collected, including to meet legal, accounting, tax, insurance, and operational requirements. If data is no longer needed, we will delete it or anonymise it where appropriate.
Sharing Your Information
We do not sell your personal information. We may share data with trusted third parties where necessary to operate the website, manage communications, provide services, or comply with legal obligations. This may include website providers, email providers, analytics providers, and professional advisers.
Any third party acting on our behalf is expected to handle your information securely and only for the relevant purpose.
Cookies and Analytics
This website may use cookies or similar technologies to improve performance, understand how visitors use the site, and support website functionality. Some cookies are necessary for the site to operate, while others may be used for analytics or measurement.
You can control cookies through your browser settings. Disabling certain cookies may affect how the website functions.
Data Security
We take reasonable technical and organisational steps to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
Your Rights
Depending on your circumstances, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request erasure of your personal data
- Object to or restrict certain processing
- Request transfer of your data where applicable
- Withdraw consent where processing is based on consent
- Complain to the Information Commissioner’s Office if you believe your data has been handled improperly
To exercise any of these rights, please contact us using the details on this page.
Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites, and you should review their policies separately.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our services, legal obligations, or website functionality. Any updates will be published on this page with the revised date.